Hewn Support

We're here to help. Reach us at support@hewn.family

FREQUENTLY ASKED QUESTIONS

Getting started

Account & billing

Family & members

Content & features

Technical

Still need help?

Email us: support@hewn.family

We respond within 1–2 business days.

Delete your account

You can delete your account in the app under Settings → Account → Delete account, or email privacy@hewn.family with the subject line "Delete my account" and the email address associated with your Hewn account. We will process your request within 30 days.

Read the full account deletion policy — including what is deleted, what stays with your family, and how long backups are retained.