Hewn Support

We're here to help. Reach us at privacy@hewn.family

FREQUENTLY ASKED QUESTIONS

Getting started

Account & billing

Family & members

Content & features

Technical

Still need help?

Email us: privacy@hewn.family

We respond within 1–2 business days.

Delete your account

To request account and data deletion, email privacy@hewn.family with the subject line "Delete my account" and the email address associated with your Hewn account. We will process your request within 30 days.

Getting started

How do I subscribe to Hewn?

Is there a free trial?

How do I sign in on the app?

Can I use Hewn on multiple devices?

How do I set up my family?

Account & billing

How do I cancel my subscription?

Can I switch from monthly to annual?

What happens to my data if I cancel?

Do you offer refunds?

How do I update my payment method?

Family & members

How do I add family members?

What's the minimum age to use Hewn?

Can my kids see my personal tasks or reflections?

How do I remove a family member?

Content & features

What Bible translation does Hewn use?

How often does devotional content update?

What is Haven? What is Rampart?

What are Forge and Bloom?

How do repeating tasks work?

Technical

The app isn't loading — what should I do?

How do I delete my account and data?

How do I report a bug or request a feature?

Still need help?

Delete your account